PICA Office Staff Education

All webinar activities are provided by the Podiatric Insurance Company of America (PICA). PICA is approved by the Council on Podiatric Medical Education as a provider of continuing education in podiatric medicine.
All activities are free of charge.

Note: Participants may only receive contact hours once per course.

 

Webinar Title

Description

Presenter

How To Deal With A Difficult Patient

This webinar will discuss the "difficult patient" issue starting with why patients can be difficult, and focusing on the emotional, psychological, and communication problems associated with this patient group.

John Evans, DPM, FACFAS

 Scheduling Strategies (that really work!)

This session will identify many of the potential causes and how to avoid them via better scheduling practices.

Lynn Homisak, PRT, CHC

Annual HIPAA Update

This session will review your responsibilities in protecting the privacy, security, integrity and availability of protected health information in all forms.

Michael Brody, DPM

Pearl Jammin' Workout

This session will present several dozen simple suggestions (or practice "pearls") that you can start using tomorrow to whip your champion practice into the best shape ever.

Lynn Homisak, PRT, CHC