Report a Claim
- Call: (888) 444-7422
- Fax: (888) 329-7422
PICA Claim Mission
To promptly, fairly, and efficiently defend and resolve the claims brought against our policyholders.
PICA Claim Philosophy
The expeditious settlement of meritorious claims and aggressive defense of those without merit is the guiding principle of PICA's claim philosophy. We facilitate this by:
- Early identification of liability, or lack of merit;
- Establishing damage information sooner rather than later;
- Moving toward early disposition of non-meritorious claims by motion, voluntary dismissal or other means of dispute resolution;
- Use of jury trial for those cases evaluated as being non-meritorious;
- Proactively offering of fair settlement in meritorious claims and
- Vigorously resist in a payment of indemnity solely for economic reasons.
PICA's Medical Professional Liability Claim Services
PICA specializes in providing professional liability insurance to podiatric physicians. PICA recognizes that its primary responsibility is to provide outstanding claim services to its insureds. To meet these unique needs, PICA has developed a premier claim staff of seasoned professionals that is considered to be one of the best in the podiatric medical malpractice insurance industry today with over 100 years of experience in medical liability insurance.
PICA prides itself on the quality of its claims staff. Collectively, PICA's medical professional liability staff totals eight persons and encompasses more than 140 years of insurance experience. On average, PICA's professional staff has 18 years experience in the insurance industry and 12 years experience in handling podiatric medical professional liability claims.
PICA's professional staff is known for its specialization in handling medical malpractice claims. Expertise in the fields of law and medicine, and focused attention on the arts of investigation, evaluation and negotiation have resulted in PICA's reputation as the recognized leader of podiatric medical professional liability insurers.
Our focus on podiatric medicine has been a major factor in PICA's successful claim standards. Active practitioners serve as advisors on medical issues and the PICA Claims Committee is composed of podiatric physicians.
A panel of specifically approved and seasoned defense counsel will be appointed to represent you should representation become necessary. Many of these firms have been with PICA for 20+ years. For those claims ultimately litigated in the courts, we are very proud of the fact that we have consistently maintained a win/loss ratio of 75-85%. This success can be attributed to the experience of our professional claim staff, defense counsel and the processes utilized in the investigation, evaluation and resolution of podiatric medical professional liability claims.
Request a Claims History or Coverage Verification
To request a claims history or coverage verification from the PICA Policy Services Department:
- Call: (800) 251-5727, option 3, option 1
- Fax: (615) 370-9021